Success Story: Large, Customer-Owned Health Plan Deployed automated, detailed reporting to exceed client expectations
The Challenge
This health plan had quickly expanded to over 15 million members in five states. As a result, the legacy reporting solution its 4,000 users had relied on was not able to accommodate the data and analysis necessary to continue succeeding and expanding. It needed the new platform to provide intuitive, high-volume reporting with flexible reporting and benchmarking capabilities.
The Solution
The organization chose MedeAnalytics’ Employer Reporting for its strong suite of features and capabilities. This partnership empowered the health plan to make immediate, positive changes to their reporting processes – and scale sustainably as membership continued to grow. These changes included centralized data on enrollment, financials and utilization; user-friendly clinical data analysis; customizable reporting; earlier monthly data releases; and much more.
Measurable Impact
Partnering with MedeAnalytics empowered the health plan to centralize data on enrollment, financials and utilization; access user-friendly clinical data analysis; deploy customizable reporting based on accounts, business size, and other variables; and much more. The organization also quickly improved efficiency and productivity metrics.
- 25,000+ presentation reports and 6,000+ scheduled reports are generated every month
- Reports with 1.5 trillion data points are generated in less than three days
- Monthly full data refresh was reduced from 48 to 13 hours
“Our success is really all about the relationship we formed with MedeAnalytics. We didn’t just get a vendor, we got partnership and peace of mind.
–Director of Client Reporting
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