Productivity Analytics

Prevent costly errors with automated staff performance measurement

Visibility into the quality and accuracy of registrar performance is critical to improving workflows, enhancing satisfaction, and accelerating productivity—but most organizations get stuck on siloed data and manual processing demands. If left unmonitored, front-end issues can be detrimental to overall financial health. Productivity Analytics collects and delivers real-time insights on individual and collective registrar performance against standardized measures, empowering teams to collaboratively identify opportunities for training and transformation.

Part of the Workforce Quality Insights suite:

Advance registrar performance, engagement and accountability


Clunky, manual monitoring processes miss opportunities for improvement and makes it difficult to track goal progression


Bridging upstream activities and downstream financial outcomes requires significant manual effort and can’t get to the level of detail needed to focus staff process improvements


Faulty front-end processes result in extra work, staff frustration and unsatisfactory team outcomes

Analytics in action

Our intelligent platform and intuitive user interface make it easy to unlock the value of your data. In as little as three clicks, we bring meaningful insights, powerful visualization and analytics innovation to help you make an even bigger impact at your organization.

As you click through our example dashboards, hover over the image to explore a few key features.

Registrar Performance Dashboard

Personalize metric goals for each individual registrar and track performance to goals throughout the day

Assess overall registrar performance quality to create personal incentives and celebrate success 

Track real-time measures and scoring of key quality metrics including patient throughput timeframes, host system input completion, and edits resolution 

Quality Measures Performance Detail
Registrar Performance Trend

Dive deeper into Productivity Analytics

Download the data sheet to see how Productivity Analytics uses data automation to transform your registrar performance.

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