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Why Medicare Advantage member churn is a lagging indicator
By the time a Medicare Advantage member switches plans, the conditions influencing that decision may have been developing for months.…
The Medicare Advantage retention gap: Turning member experience into a growth strategy
Growth in Medicare Advantage has become increasingly difficult to sustain. Acquisition costs are rising, competition is intensifying, and members are…
Renewal season is here. Are you defending premiums or demonstrating performance?
Employer healthcare analytics help health plans improve employer group performance Every renewal season, health plans meet with employers to discuss…
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