Wise Health System
Utilized real-time clinical and financial data to elevate performance and drive patient satisfaction
Measurable impact
Partnering with MedeAnalytics data analytics solutions empowered Wise Health to make system-wide changes in revenue cycle management, organizational culture and customer care.
The story behind the numbers...
The Challenge
Wise Health System was looking out at massive chasms between various operations strategies, multiple IT systems, and disconnected processes and people. To bridge this gap, Wise needed to:
- Leverage analytics for clinical quality improvement
- Enhance workflow and collaboration between revenue cycle staff members
- Synergize clinical and financial operations
- Integrate technology between sites and teams
- Improve clinical documentation
- Based in Decatur, TX
- Affiliated with Baylor Scott and White Healthcare System
- Inpatient and outpatient services at 24+ locations
- 1,300+ employees
The Solution
Using MedeAnalytics’ Revenue Cycle Management solutions, Wise Health was able to create efficiencies in patient access, mid-cycle processes, and business office functions. These improvements included:
Together, these meaningful shifts brought about remarkable operational value and clinical outcomes. Beyond that, a shared source of data and insights allowed various teams and sites of care to work together more seamlessly for the benefit of the patient.
“As we continued to grow and diversify our patient offerings, it became clear that we needed a continuous process for operations and management across the enterprise.”
Lynn Giddens-Branscum
Vice President of Revenue Cycle Management and Audits
“The analytics and insights-driven collaborative culture has enabled us to grow, evolve and make Wise Health System a great place to work.”
Lynn Giddens-Branscum
Vice President of Revenue Cycle Management and Audits
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