New self-service tool embeds training into existing MedeAnalytics solutions to drive adoption, bridge training gaps and improve user satisfaction

Richardson, Texas – (October 11, 2022) – MedeAnalytics, a healthcare analytics software-as-a-service (SaaS) leader, announced today the release of MedeAdopt, a best-in-class self-service tool that layers into existing MedeAnalytics solutions to offer a unique, enhanced analytics and reporting experience for clients. MedeAdopt provides the actionable data insights needed to improve user adoption, training and satisfaction for greater return on their analytics investments. This customized MedeAnalytics technology is powered by Pendo, which seamlessly integrates real-time, on demand product usage analytics, onboarding, training and in-app messaging directly inside the client’s unique MedeAnalytics solution. As a result of this partnership, MedeAnalytics clients are empowered to make more informed business decisions and strategically guide user behavior.

User behavior metrics

MedeAdopt allows users to understand behavior, helping clients be proactive rather than reactive to problems and best practices.

With the healthcare industry facing widespread financial pressure and operational disruption, organizations must optimize each solution deployed to not only  justify the investment but also empower their staff to maximize productivity and efficiency. Analytics solutions are powerful, but only if they are fully embraced and applied. Leaders need comprehensive visibility into the true impact of analytics in their organization via metrics and key performance indicators (KPIs). This visibility is predicated on accessible and actionable insights into user behavior, feature utilization patterns, barriers to adoption, and success metrics.

 

 

 

With MedeAdopt, healthcare organizations will:

·       Reduce support costs and increase compliance

·       Communicate effectively and at scale

·       Streamline solution onboarding and quickly ramp up employee productivity

·       Evaluate and improve individual and overall solution adoption

“Investing in analysis around user adoption builds a culture of learning, which is key to creating greater value and ROI,” said Steve Grieco, chief executive officer of MedeAnalytics. “MedeAdopt delivers on this by ensuring that organizations have actionable product usage and adoption intelligence at their fingertips to help staff reduce their learning curve and fully utilize their MedeAnalytics solutions to accelerate their time to value.”

“Analytics software is a big investment for most companies. ROI is contingent on staff using the tools to do their jobs. The partnership provides MedeAnalytics’ clients access to usage analytics and messaging tools guiding users to successful use of the MedeAnalytics platform,“ said Todd Olson, co-founder and CEO of Pendo. “MedeAdopt is a perfect example of Pendo in action. It ensures MedeAnalytics’ clients get the most value out of their software investment.”

MedeAdopt is available today for use by MedeAnalytics Employer Reporting clients and will be expanding to its other solutions in the near future.

To learn more about MedeAdopt, please visit its solution page.