Productivity Analytics
Prevent costly errors with automated staff performance measurement
Visibility into the quality and accuracy of registrar performance is critical to improving workflows, enhancing satisfaction, and accelerating productivity—but most organizations get stuck on siloed data and manual processing demands. If left unmonitored, front-end issues can be detrimental to overall financial health. Productivity Analytics collects and delivers real-time insights on individual and collective registrar performance against standardized measures, empowering teams to collaboratively identify opportunities for training and transformation.
Part of the Workforce Quality Insights suite:
Advance registrar performance, engagement and accountability
Challenge
Solution
Clunky, manual monitoring processes miss opportunities for improvement and makes it difficult to track goal progression
Challenge
Solution
Bridging upstream activities and downstream financial outcomes requires significant manual effort and can’t get to the level of detail needed to focus staff process improvements
Challenge
Solution
Faulty front-end processes result in extra work, staff frustration and unsatisfactory team outcomes
Analytics in action
Our intelligent platform and intuitive user interface make it easy to unlock the value of your data. In as little as three clicks, we bring meaningful insights, powerful visualization and analytics innovation to help you make an even bigger impact at your organization.
As you click through our example dashboards, hover over the image to explore a few key features.
Personalize metric goals for each individual registrar and track performance to goals throughout the day
Assess overall registrar performance quality to create personal incentives and celebrate success
Track real-time measures and scoring of key quality metrics including patient throughput timeframes, host system input completion, and edits resolution
Dive deeper into Productivity Analytics
Download the data sheet to see how Productivity Analytics uses data automation to transform your registrar performance.
Get our take on industry trends
The future of digital health part 3: AI, machine learning and robotics
This post is part three of a new series featuring healthcare visionary and thought leader Andy Dé. In this series, Dé discusses how COVID-19 has triggered remarkable digital transformation and uncovers five, long-term innovation implications that providers, healthcare leaders, and payers need to consider.
Read on...
The future of digital health part 2: Digital patient engagement and virtual healthcare delivery
Protecting the health, well-being and safety of healthcare practitioners and first responders is paramount — and will accelerate adoption of Digital Patient Engagement (DPE), enabled by Virtual Healthcare Delivery (VHD) solutions (also known as “Hospital at Home.)”
Read on...
You’re asking too much of your EHR
Electronic Health Records (EHRs) are purported to do a lot of things to support healthcare providers, and most of their claims are generally accurate. Of course, like anything, there are many areas where EHR vendors could and should make improvements.
Read on...
Gamification in healthcare only works if you can measure it – here’s how
In business and in sports, it’s all about teams. What teams can accomplish when they work together. How they can fail spectacularly when they do
Read on...Want to talk with one of our experts?
Provider Value Analytics: Our full lineup of provider solutions
Everything you need to support your front office, mid-cycle and back office.
Patient
Access
Insights
Optimize patient satisfaction during the patient registration and payment clearance processes with critical, real-time analytics information.
Revenue Integrity
Suite
See how clinical operations affect your bottom line with complete visibility into compliance risk and clinical documentation performance.
Business Office
Suite
Achieve optimized cash flow and operational excellence with big-picture insight into opportunities for improving collection rate, denials, and staff productivity.
Workforce Quality Insights
Use powerful analytics capabilities to generate end-to-end insights into how patient access activities are impacting the back-office outcomes.
See the solution ❯
Cost
Insights
Drill down into claims and encounter-level data to target and align controllable costs with outcomes and reimbursement.