Productivity Analytics
Prevent costly errors with automated staff performance measurement
Visibility into the quality and accuracy of registrar performance is critical to improving workflows, enhancing satisfaction, and accelerating productivity—but most organizations get stuck on siloed data and manual processing demands. If left unmonitored, front-end issues can be detrimental to overall financial health. Productivity Analytics collects and delivers real-time insights on individual and collective registrar performance against standardized measures, empowering teams to collaboratively identify opportunities for training and transformation.
Part of the Workforce Quality Insights suite:
Advance registrar performance, engagement and accountability
Challenge
Solution
Clunky, manual monitoring processes miss opportunities for improvement and makes it difficult to track goal progression
Challenge
Solution
Bridging upstream activities and downstream financial outcomes requires significant manual effort and can’t get to the level of detail needed to focus staff process improvements
Challenge
Solution
Faulty front-end processes result in extra work, staff frustration and unsatisfactory team outcomes
Analytics in action
Our intelligent platform and intuitive user interface make it easy to unlock the value of your data. In as little as three clicks, we bring meaningful insights, powerful visualization and analytics innovation to help you make an even bigger impact at your organization.
As you click through our example dashboards, hover over the image to explore a few key features.
Personalize metric goals for each individual registrar and track performance to goals throughout the day
Assess overall registrar performance quality to create personal incentives and celebrate success
Track real-time measures and scoring of key quality metrics including patient throughput timeframes, host system input completion, and edits resolution
Dive deeper into Productivity Analytics
Download the data sheet to see how Productivity Analytics uses data automation to transform your registrar performance.
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Use powerful analytics capabilities to generate end-to-end insights into how patient access activities are impacting the back-office outcomes.
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