Saleem joined MedeAnalytics in February 2022, bringing more than 20 years of experience in business and operations with 15+ years of experience in key leadership roles. As Chief Operating Officer, Saleem guides the major customer support functions and drives continuous improvement programs that are focused on team engagement, productivity and customer experience. Additionally, Saleem’s responsibilities include the development and execution of our operations strategy through ongoing advancement of infrastructure, systems, processes, KPIs and technology as we rapidly scale growth.
Prior to joining MedeAnalytics, Saleem served as Vice President of Operations & Enterprise Customer Care at Change Healthcare, where he led enterprise initiatives to transform the customer experience, with operational responsibility for $1B in revenue. Saleem’s prior experience also includes leadership over business and operations teams as general manager and vice president for the communications and payments businesses as well as enterprise client onboarding, where he was responsible for implementing over $100M in annual sales. During this time, he also played a key role in due diligence and post-transaction integration of three strategic acquisitions that included both SaaS and services businesses.
Saleem holds a Bachelor of Arts degree from University of Waterloo, Canada.