Our teams will be with you for every step
Account Management
Fuel your success with:
- A collaborative and consultative relationship
- Engagement and user adoption support
- Voice of client programs
- Experienced healthcare analytics team
Implementation Services
Integrate our analytics solutions using our:
- Proven implementation methodology and approach
- Standard healthcare data models
- Best practice playbook for change management initiatives
- Experienced enterprise software delivery team
Onboarding & Adoption
Observe utilization trends of your MedeAnalytics tools with:
- Expanded analytics around onboarding and adoption
- Segmented views of user log ins and interactions
- Time and usage reports on features and pages
MedeConsulting
Achieve your long-term business outcomes by relying on:
- Real-world subject matter and product expertise
- Value realization optimization
- Best practice assessments and KPIs
Training & Documentation
Get the tools and support your users need to be successful, including:
-
Consultative training support
- Unlimited, eLearning resources available on-demand
- Comprehensive library of product user guides and release notes
- Online help features embedded in solution
Community Events & Forums
Network and share successes with the MedeAnalytics community and beyond, via:
- Annual client Impact Awards
- Client Impact Partnership
- Customer reference program
Data Governance & Regulatory Compliance
Be confident in your data security and compliance knowing we have:
- The most stringent levels of certification (HITRUST, SOC 2 + HIPAA)
- ISO27001:2013 certification
- EU-US Privacy Shield
- Enterprise Privacy
- GDPR
- CCPA & CPRA
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