WQI-Workforce_Quality_Insights

Workforce Quality Insights Suite

End-to-end insights to improve financial health

Traditional approaches to revenue cycle optimization slice up the process into distinct parts and platforms and attempt to solve each challenge in a vacuum. With denials, cost-to-collect, self-pay AR, and patient financial responsibility all increasing, you can no longer afford to make important decisions based on fragmented operations and disconnected data (literally).

Our Workforce Quality Insights suite breaks down these barriers, using powerful analytics capabilities to generate end-to-end insights into how patient access activities are impacting back-office outcomes.

Explore the rest of the Workforce Quality Insights suite:

Connecting front-end data to financial outcomes

Challenge
Solution

Bridging upstream activities and downstream financial outcomes requires significant manual effort and can’t get to the level of detail needed to focus staff process improvements.

Challenge
Solution

Errors and inefficiencies are magnified and multiplied as they go unchecked throughout the revenue cycle.

Challenge
Solution

Remote staff use disjointed systems, making it difficult to determine the effect of registrar activities on revenue cycle outcomes.

Challenge
Solution

Siloed data and poor front-end performance causes increased denials, inaccurate estimates, and improper POS collections leading to higher days in AR and days in self-pay.

You could achieve...

%
increase in staff productivity
%
improvement in registration accuracy
%
reduction of denials

Analytics in action

Workforce Quality Insights solutions can be used with any combination of MedeAnalytics solutions, third party analytics, or EHR system to make the necessary data linkages that facilitate end-to-end revenue cycle performance improvement. In as little as three clicks, you can access meaningful insights, powerful visualization, and analytics innovation to help you make a bigger impact on performance.

Explore a few key features by hovering over the image.

Registrar Performance
PA-Performance-Dashboard

Personalize metric goals for each individual registrar and track performance to goals throughout the day

Assess overall registrar performance quality to create personal incentives and celebrate success 

Track real-time measures and scoring of key quality metrics including patient throughput timeframes, host system input completion, and edits resolution 

POS Collection Performance
Patient Estimate Analysis
Denials Dashboard

Dive deeper into Workforce Quality Insights

Download the data sheet for next-level details about how the Workforce Quality Insights suite of solutions can transform your organization’s financial health.

Get our take on industry trends

Data and Social Determinants of Health

December 19, 2019

By Scott Hampel – I think a lot–and I’m not the only one–about how we can improve the ways we pull information from data. Data on its own is inert: just waiting to be understood and then used. And that’s a major challenge for many organizations. Data is often trapped in different applications with no easy or convenient way to extract it.

Read on...

Why Social Determinants Need Analytics for Success

December 10, 2019

Many challenges face healthcare’s underserved. There are issues with food, housing, reliable transportation, steady employment and more. Each contributes to and is one element of social determinants of health (SDH). In communities around the world, public and private organizations are taking steps to address SDH-related issues and challenges that negatively impact healthcare.

Read on...

Healthcare Organizations Recognize Importance of AI for Reporting

November 21, 2019

Healthcare providers continue to recognize the value of using AI in reporting operations throughout the organization. AI has many strengths when applied to the healthcare industry:

Read on...

Why It’s Time for Healthcare to Move Toward AI Reporting

November 5, 2019

Business intelligence (BI) was a dramatic and significant step forward in healthcare industry reporting and a natural transition to artificial intelligence (AI) enabled real-time insights.

Read on...

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Provider Value Analytics: Our full lineup of provider solutions

Everything you need to support your front office, mid-cycle and back office.

PAI

Patient
Access
Insights

Optimize patient satisfaction during the patient registration and payment clearance processes with critical, real-time analytics information.

See the solution ❯

RI

Revenue Integrity
Suite

See how clinical operations affect your bottom line with complete visibility into compliance risk and clinical documentation performance.

 

See the solution ❯

BOS

Business Office
Suite

Achieve optimized cash flow and operational excellence with big-picture insight into opportunities for improving collection rate, denials, and staff productivity. 

 

See the solution ❯

WQI-icon-bw

Workforce Quality Insights

Use powerful analytics capabilities to generate end-to-end insights into how patient access activities are impacting the back-office outcomes.

See the solution ❯

CI

Cost
Insights
 

Drill down into claims and encounter-level data to target and align controllable costs with outcomes and reimbursement.

 

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