How West Tennessee Leverages MedeAnalytics to Gain Big Picture Insight into Its Revenue Cycle

In MedeAnalytics’ recent webinar, “Get Big Picture Insight into Your Revenue Cycle,” we demonstrated our Business Office solution and featured insights from Wade Wright, Executive Director of Patient Financial Services for West Tennessee Healthcare. The organization is a public, not-for-profit, four-hospital health system based in Jackson, Tennessee that covers 17 county service areas. It has a 635 bed hospital, outpatient clinics, 3 medical centers, 20 primary clinics, and 70 physicians and non-physician providers.

During the presentation, Wade shared how his organization uses data analytics to optimize cash flow and improve collections by bringing complex patient accounting data into a unified view.  Wade and his team are able to:

  • Prioritize accounts and increase cash
  • Understand the root causes of denials and bad debt
  • Identify self-pay patients’ propensity to pay and reduce the cost to collect
  • Leverage self-service analytics to gather meaningful insight

Put simply, data is better than “going by your gut.” Until you really work with data, and understand what is going on, it is difficult to gain insight into trends.

Some of West Tennessee’s specific results and benefits include:

  • At Jackson-Madison County General Hospital, billed account receivable dropped $34.9 million for a reduction of 15.2% in four months
  • Bad debt to charity ratio dropped from a high of 3:1 to 1:1 and has remained consistent since February 2016
  • West Tennessee improved business office efficiency while proactively reducing denials and bad debt, which ultimately helped them achieve a centralized financial clearing center and meaningful, self-service data analysis

To get the full details on West Tennessee Healthcare’s journey to revenue cycle success, download the webinar here.  You can also check out our revenue cycle best practices blogs here.

MedeAnalytics

MedeAnalytics is a leader in healthcare analytics, providing innovative solutions that enable measurable impact for healthcare payers and providers. With the most advanced data orchestration in healthcare, payers and providers count on us to deliver actionable insights that improve financial, operational, and clinical outcomes. To date, we’ve helped uncover millions of dollars in savings annually.

Leave a Comment





Get our take on industry trends

Nailing the fundamentals of value-based care

December 12, 2023

It was the summer of 1961, and Vince Lombardi was set to coach the Green Bay Packers. In front of…

Read on...

Kick your revenue cycle into a new gear for the new year

November 30, 2023

Billions of dollars have been invested into electronic health records—and as we’ve said before, they’re great at what they do.…

Read on...

The imperative of value-based care: How it’s going and where it’s headed

November 7, 2023

In the evolving landscape of healthcare, the transition to value-based care stands out as one of the most pivotal initiatives.…

Read on...

5 FAQs about data fabric

October 30, 2023

Data fabric is a term that is growing in recognition throughout technology spaces, but most healthcare leaders still have questions…

Read on...