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The Medicare Advantage retention gap: Turning member experience into a growth strategy
Growth in Medicare Advantage has become increasingly difficult to sustain. Acquisition costs are rising, competition is intensifying, and members are…
Renewal season is here. Are you defending premiums or demonstrating performance?
Employer healthcare analytics help health plans improve employer group performance Every renewal season, health plans meet with employers to discuss…
Beyond the recalculation: Building better Stars performance
The decision by the Centers for Medicare & Medicaid Services (CMS) to recalculate certain Medicare Advantage Star Ratings has generated…
Beyond care gap closure: Rethinking clinical strategy in Medicare Advantage
Closing care gaps has become a core focus for Medicare Advantage plans for good reason. Gap closure directly impacts Star Ratings, quality…