On Monday, October 17 Ardent Health Services (Ardent Health), a 14-hospital health system that serves areas of Texas, Oklahoma and New Mexico, presented at the 2016 AHIMA Convention & Exhibit. The educational session, presented by Adrienne Younger, RN, CCDS, Manager of CDI Education and Trevor Snow, RHIA, Vice President of Health Information Management, focused on their ability to create a single clinical documentation system across its three-state health system.
With the increase in coding complexity post ICD-10 adoption, Ardent Health knew that they needed to better understand how coding and documentation would affect their bottom line. To pinpoint trends and opportunities for improvement, they created a Health Information Integrity (HII) program to ensure claims accuracy. Using data analytics, Ardent was able to:
- Ensure documentation accurately reflects patient acuity and the level of care provided
- Improve unspecified and secondary diagnosis code usage
- Identify opportunities for education and training
- Facilitate compliance and mitigate audit and take-back risk
- Standardize reporting with customized, role-based views
- Conduct DRG audits centered on data insights and share results with leadership
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