PAI-Patient Access Logo Animation. Intuitive dashboards and intelligent workflows streamline registration processes

Patient Access Insights

Intuitive dashboards and intelligent workflows streamline registration processes

Gaining staff efficiencies, optimizing processes for patient satisfaction, and reducing uncompensated care are critical for modern patient access departments. With intuitive dashboards and automated workflows in a single workspace, your staff can efficiently run patient estimates, improve collections at the point of service, and reduce denials while smoothing out the patient journey.

Deploying analytics to successfully adapt to industry demands

Challenge
Solution

Disparate data collection creates disjointed, expensive and ineffective patient access processes

Challenge
Solution

Insufficient information and human error results in missed collections and bad debt

Challenge
Solution

Limited ability to measure the productivity of remote staff and accuracy of registration tasks

Analytics in action

Our intelligent platform and intuitive user interface make it easy to unlock the value of your data. In as little as three clicks, we bring meaningful insights, powerful visualization and analytics innovation to help you make an even bigger impact at your organization.

 

Explore a few key features by hovering over the image.

Registration Worklist
Patient Access-Reg Worklist-Hotspots

Color-coded worklist steps consolidate all key patent information in one simple, easy-to-navigate screen 

Clicking on a patient jumps right to the unfinished tasks with links to all relevant details 

Many tasks are automated, including prior authorization when possible 

Worklist Productivity
Registration Dashboard
Collection Performance

Dive deeper into Patient Access Insights

Download the data sheet for next-level details about the transformative effects of Patient Access on your patient engagement, front-office productivity and financial health.

Get our take on industry trends

You're asking too much of your EHR

You’re asking too much of your EHR

April 8, 2021

Electronic Health Records (EHRs) are purported to do a lot of things to support healthcare providers, and most of their claims are generally accurate. Of course, like anything, there are many areas where EHR vendors could and should make improvements.

Read on...
Gamification in healthcare only works if you can measure it – here’s how

Gamification in healthcare only works if you can measure it – here’s how

March 17, 2021

In business and in sports, it’s all about teams. What teams can accomplish when they work together. How they can fail spectacularly when they do

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Pandemic fuels 2021 healthcare megatrends

Pandemic fuels 2021 healthcare megatrends

February 4, 2021

When I wrote about megatrends last year, the predictions were, naturally, forward-looking. Telehealth, for example, was important because of increased healthcare consumerism and the convergence of technologies to make its use quick and easy for payers, providers and patients.

Read on...

Measuring provider cost and utilization

January 19, 2021

No matter the time of year, payers and providers should work to agree on a shared source of truth when it comes to data. With the recent end of the year, it’s time to celebrate the new year (who isn’t ready to say goodbye to 2020?) and close the books, which includes the reconciliation of any shared savings or losses.

Read on...

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Provider Value Analytics: Our full lineup of provider solutions

Everything you need to support your front office, mid-cycle and back office.

PAI

Patient
Access
Insights

Optimize patient satisfaction during the patient registration and payment clearance processes with critical, real-time analytics information.

See the solution ❯

RI

Revenue Integrity
Suite

See how clinical operations affect your bottom line with complete visibility into compliance risk and clinical documentation performance.

See the solution ❯

BOS

Business Office
Suite

Achieve optimized cash flow and operational excellence with big-picture insight into opportunities for improving collection rate, denials, and staff productivity. 

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WQI-icon-bw

Workforce Quality Insights

Use powerful analytics capabilities to generate end-to-end insights into how patient access activities are impacting the back-office outcomes.

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CI

Cost
Insights
 

Drill down into claims and encounter-level data to target and align controllable costs with outcomes and reimbursement.

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PA

Productivity
Analytics
 

Collect and deliver real-time insights on individual and collective registrar performance, and identify opportunities for training.

See the solution ❯