Webinar overview
This webinar explores how Highmark is transforming employer reporting from a retrospective exercise into a competitive advantage for national accounts. Highmark’s Tricia Gray and MedeAnalytics’ David Wolf discuss how connected data, predictive analytics, and dynamic reporting can help health plans identify emerging risks, explain the factors driving performance, and recommend targeted actions before cost and utilization trends affect renewals.
Using real-world examples, the speakers demonstrate how Highmark connects cost, utilization, risk, demographic, engagement, and outcomes data to support more productive employer conversations. They also examine how configurable dashboards, self-service analytics, and AI can help account teams move beyond static reports, become trusted performance advisors, and strengthen client relationships, retention, and long-term growth.
What you'll learn
- Why employers increasingly expect forward-looking guidance instead of static, retrospective reports
- How to connect fragmented data into a unified view of cost, utilization, risk, engagement, and outcomes
- How Highmark uses a four-step framework to identify risks, explain their drivers, and recommend interventions
- How analytics can uncover opportunities involving musculoskeletal care, high-cost claimants, chronic conditions, specialty pharmacy, and other cost drivers
- How predictive intelligence, benchmarking, and cohort analysis support more targeted strategies
- How dynamic reporting helps account teams become strategic advisors to employers
- How AI and self-service analytics can accelerate the path from questions to actionable insights
- How stronger reporting capabilities can support client trust, renewals, retention, and growth