A northeast health plan was challenged with a lack of actionable employer insights and reporting, which negatively impacted customer retention and acquisition. Report turnaround times (TAT) were in excess of 2-3 weeks, which was not sustainable or acceptable for customers.
By deploying Employer Reporting from MedeAnalytics, the health plan was able to craft multi-year strategies for their strategic clients, driving up employer efficiencies by over 70%, while significantly augmenting new client acquisition and satisfaction.
Presenters
Andy Dé
Chief Marketing Officer, MedeAnalytics
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