We are continually monitoring the current situation with the COVID-19 coronavirus pandemic, and we’re following CDC and national guidelines to help keep our employees, clients and communities safe. We have compiled the following FAQs to help you understand how we are mitigating the impacts of the coronavirus and maintaining full business operations.

Paul-KaiserA Note from Paul Kaiser, MedeAnalytics CEO

During these unprecedented times, I hope that you, your family and the members of your community are all rallying around one another to stay healthy and safe. I’ve been encouraged by the response and support I’ve seen people exhibit every day to help mitigate the impact of the COVID-19 Coronavirus pandemic on our world. However, I’ve been most impressed by the dedication, skill, and determination of our frontline healthcare professionals in their work to protect the lives of all.

At MedeAnalytics, we take seriously our responsibility to protect our employees, clients and communities, and to support our clients on the frontlines of this pandemic. I’d like to share with you some important information about what MedeAnalytics is doing to support our clients, keep our employees safe, and maintain the health of our business operations. For a more comprehensive list of the steps we’ve taken, please see our list of COVID-19 FAQs below.

To support our clients directly, we have developed dedicated COVID-19 analysis dashboards to make it easier for our provider clients to examine trends related to primary presenting symptoms and diagnoses, morbidity severity and mortality rate, patient length of stay, resources used in care, future resource needs planning, and more. We continue to develop additional assets and capabilities, and are delivering these to our clients on an ongoing basis while they focus on the important work of delivering critical care. We’ve also created a new COVID-19 News & Resources page that we are keeping up-to-date with the latest news from the industry and links to commonly used resources, including the Centers for Disease Control (CDC) and other organizations closely monitoring the Coronavirus pandemic.

All MedeAnalytics employees across the globe continue to support our clients under a mandatory Work from Home policy. Prior to the outbreak of COVID-19, more than 60% of all MedeAnalytics associates were already remote employees, and effective telecommuting practices have been embedded in our culture for many years. Every Mede employee has been provided the equipment, training and resources they need to perform their job functions. All technology provided meets our high security standards and compliance requirements to maintain all necessary security and industry certifications.

While we recognize we are not immune to impact, we have taken proactive steps which we believe will strengthen our ability to continue to deliver on behalf of our clients. We are making financially prudent decisions regarding new and discretionary spending, and continue to hire for our most critical roles. If you would like to review and/or share these opportunities with someone in your network, I encourage you to visit our Employment Opportunities page.

The MedeAnalytics team continues to focus on innovation in support of our clients and their most important work. I’m grateful for all the collaboration between our clients, partners and suppliers to continue to operate effectively during a very difficult time. We are continuing to monitor the situation, update our policies according to CDC and national guidance, and will always communicate important changes to keep you informed.

Thank you for your partnership in keeping our families safe, and in support of the all-important, life-saving work of our frontline healthcare workers and heroes.

Best personal regards,


Paul Kaiser
Chief Executive Officer

Frequently Asked Questions

  • We’ve developed a coronavirus-specific analytics dashboard to help our provider clients identify trends in their around-the-clock work to protect lives in the battle against this pandemic.
  • MedeAnaltyics provider clients can examine COVID-19 claims data, track the severity of the pandemic in their communities and understand where resources will be needed in the coming days, weeks and months.
  • The new dashboard helps healthcare providers view COVID-19 trends relating to:
      • Primary presenting symptom/diagnosis
      • Resource use for future allocation
      • Patient length of stay
      • Costs associated with care
      • Severity of illness and mortality rate