Patient Access

By bringing analytics to the patient registration and payment clearance process, Patient Access helps you optimize patient satisfaction and reduce uncompensated care. With intuitive dashboards and step-by-step workflows, your front-office staff can accurately estimate patient costs, improve collections at the point of service, and reduce denials.

Put an End to Uncompensated Care

Streamline patient
access workflows

Accelerate point-of-service
collections

Improve the patient
financial experience

Let Your Data Tell the Story

Front-end staff members use as many as six different systems in the financial clearance process. Patient Access offers a single, integrated system with analytics, intelligent workflows, and task-oriented work lists. It helps you boost productivity, reduce denials with automated insurance eligibility, and collect copays and self-pay balances up front. See what our clients have achieved:

Time spent registering patients

Registration-related denials

Revenues

Faster Insights for Better Outcomes

The opportunity to collect on patient balances reduces significantly once the patient leaves the building. With intelligent workflows and data-driven work lists, Patient Access reduces bad debt caused by technology and process inefficiencies and helps you improve collections while improving patient satisfaction. Patient Access enables you to:

Boost Patient Access Process Efficiency
When your registration staff follows intuitive work lists, their productivity increases. These data-driven work lists boost efficiency and accountability while streamlining the entire process.
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Accelerate Collections
With greater insights into self-pay balances, charity care screening, and authorization management, you can shift collections processes to the point of service.
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Enhance Patient Satisfaction
By estimating patient obligations to the penny, you can give your patients better visibility into the financial process, which ultimately makes them more likely to pay their balances.
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Reduce Avoidable Denials
With automatic insurance eligibility, real-time benefit information, demographics, and medical necessity data, your front-end staff can eliminate errors that result in denials.
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Analytics in Action

Our intelligent platform and intuitive user interface make it easy to unlock the value of your data. Click through the screenshots below to see how we bring meaningful insights, powerful visualization, and analytics innovation to facilitate even smarter decision making.

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Monitor patient registration volumes

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It’s extremely easy to use. It’s very intuitive. It’s just a fabulous leap in technology.

—Adventist Health

"With more accurate registration, we save time downstream by working fewer denials and needing less time to collect patient payments.

—Director, Patient Access

"In one year, we reduced bad debt by $8 million and increased our POS collections by 50%."

—Michelle Jones, Director of Patient Financial Services,
Wheaton Franciscan Healthcare