Client Success

Your trusted advisors–collaborative,
dedicated, experienced.

MedeAnalytics delivers performance management solutions across the healthcare system—including hospitals, physician practices and payers—to ensure accountability and improve financial, operational and clinical outcomes.
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At the core of Client Success are people, but not just any people. They are teams of professionals who, like you, have real healthcare expertise. From implementation throughout the life of our relationships, healthcare experts work in partnership with clients to achieve actionable and sustainable performance improvements, according to the unique goals established by each client. This is accomplished by rapidly deploying solutions, operationalizing best practices and customizing solutions to adjust to changing client needs.

MedeAnalytics' team of collaborative subject matter experts go broad and deep in the following areas: clinical, financial, operational, risk, quality improvement, strategic planning and advanced business intelligence/performance management strategy.

MedeAnalytics services include:

"MedeAnalytics' proven speed-to-value begins with Client Success’ rapid implementation."  MedeAnalytics customized solutions are delivered as a service, combining healthcare expertise, on-going performance advocacy and best practices.

  • Dedicated Performance Advocacy Services – Teams of healthcare business and data experts collaborate with clients to develop and maintain best practices.
  • Implementation Services – Rapid and smooth implementations ensure MedeAnalytics solutions create sustainable value within 90 days from the start of the MedeAnalytics contract.
  • Ongoing Analytics Design Services – Close collaboration with client stakeholders allows continual improvement for new dashboards, metrics, reports and customized analysis.
  • Tailored Training and Knowledge Services – Onsite user training, performance advocacy, best practice processes and collaborative user groups optimize MedeAnalytics' value.
  • MedeAnalytics Best Practice Metrics Library – Dashboards, metrics and benchmarks are developed through MedeAnalytics' experience from working with over 800 active client healthcare organizations.
  • Professional Services – On-demand access to healthcare professionals for consulting engagements to improve organizational performance.

  • "MedeAnalytics' advanced analytics and their short implementation schedule gave us a kick start to the value that the MedeAnalytics application provides."

    - Terry Conrad

    Chief Financial Officer

    St. Vincent Health System

  • "The MedeAnalytics solution allowed our team to quickly implement work lists which have resulted in improved cash collections. We are confident that with MedeAnalytics' analytics we will continue to see improvements in our revenue cycle and registration areas."

    - Julie Carpenter

    Administrative Director of Revenue Cycle

    St. Vincent Health System

  • "POET [Blue Shield of California’s name for MedeAnalytics’ Operational Transparency solution] represents a smarter way of doing business. Since hospital contracting executives can now see all the data sharing and collaborative work that happens, we no longer have as much finger-pointing over claims disputes."

    - Juan Davila

    SVP, Network Management

    Blue Shield of California

  • "The customer service we receive is just superb. They aren’t just selling a solution. They are selling a solution with service."

    - Jon Giese

    Chief Financial Officer

    Simi Valley Hospital, Adventist Health

  • "One of the greatest impacts has been the use of a single platform of information for individuals, teams, management and across departments that has created a collaborative effort in managing the revenue cycle."

    - Kelly Turner

    Chief Financial Officer

    Glendale Adventist Medical Center

  • "The MedeAnalytics compliance solution provides desktop analysis of inpatient and outpatient data, utilizing actual claims data submitted to payers. The potential for useful compliance queries is unlimited and will continue to help with our RAC and other compliance risk assessments in the future."

    - Patricia Puckett

    Director of Compliance

    West Tennessee Healthcare

  • "MedeAnalytics has a proven track record with BHS. The analytics solutions and added value of MedeAnalytics' experienced client team quickly helped me reach my initial goal of reducing AR days. In addition we've reduced bad debt and improved our clean claim rate. Since implementation the return with MedeAnalytics has been swift and sustainable. I look forward to the same success in improving our reserve process across the BHS facilities."

    - Janice Ridling

    VP, Revenue Management

    Baptist Health System

  • "MedeAnalytics helps us identify emerging trends and issues impacting our membership and network providers. The solutions support the Alliance in managing member care and provide us with the ability to adapt and change in the future as our membership grows."

    - Ingrid Lamirault

    Chief Executive Officer

    Alameda Alliance for Health

  • "MedeAnalytics has had the great foresight of being able to see that this vision of clinical and financial measurement was going to occur…and is now very well positioned to succeed in healthcare in the decade ahead."

    - James B. Couch, M.D., J.D. FACPE

    Managing Partner and Chief Medical Officer

    Patient Safety Solutions, LLC

  • "MedeAnalytics' software as a service analytics platform provides our health system the ability to better manage our revenue cycle with readily available, enterprise-wide financial data."

    - Gary J. Borgstede

    System Vice President of Finance

    Oschner Health System

  • "BancorpSouth Insurance selected MedeAnalytics as a partner to utilize its web-based interactive reporting solution to enhance our client experience and improve employee benefit plan performance. The drill-down capabilities and overall solutions will help our employee benefit consultants better analyze and identify their clients’ medical and pharmacy expenses to improve both cost and quality."

    - Ginger Campbell

    VP, Health Benefit Analytics and Pharmacy Consulting

    BancorpSouth Insurance

  • "MedeAnalytics is the one solution that enables us to balance the constant challenges of providing quality patient care while managing our bottom-line."

    - Domenic Segalla

    Chief Financial Officer

    Newark Beth Israel Medical Center

  • "MedeAnalytics enables us to identify and quickly focus efforts to collaboratively improve medical management by screening trends in cost drivers and performing drill downs to identify and address root causes."

    - Meredith Mathews, M.D.

    SVP and CMO Blue Shield of California

     

  • "When we first researched analytics solutions and their capabilities, MedeAnalytics was the obvious choice. There’s just no comparison."

    - Michelle Jones

    Director of Patient Financial Services

    Wheaton Franciscan Healthcare

  • "I am extremely impressed and pleased with MedeAnalytics' smooth implementation and the fact we are live and operational within 45 days of signing the contract agreement."

    - Terry Conrad

    Chief Financial Officer

    St. Vincent Health System