Case Study June 30, 2015

Providence Hospitals Improves Strategic Planning, Transparency and Productivity

Best known as a regional referral center for the prevention, diagnosis and treatment of cardiovascular disease, Providence Hospitals provides a wide range of healthcare services through its four entities.

A change in ownership and turnover in the executive suite began to take a toll on the 304-bed not-for-profit organization. Though leaders used a strategic planning process to set goals, Providence Hospitals needed an integrated solution to improve the execution of their strategic and operational goals.  Further, Providence need to continually track their progress by holding employees accountable to ensure they accomplished those corporate objectives. 

Select Solutions

  • Performance Management

    Performance Management combines robust analytics with action planning, resource assignment, progress tracking and performance monitoring—all in one closed-loop performance improvement system—to ensure the organization is on the same page at the same time, working toward the right goals and achieving the best possible results.

  • Revenue Integrity

    Healthcare reimbursement is changing. By 2020, fee-for-value reimbursement is projected to represent 83% of your revenue—up from 43% today and 14% in 2010. Clinical operations will become vital to your bottom line. It is at the mid-cycle—the point between patient access and the business office—where improvement initiatives will have the greatest impact. Revenue Integrity gives you complete visibility into documentation and coding performance—and that of your peers. So you can quickly spot opportunities to improve revenue capture, minimize audit risk, and measure and monitor the impact of ICD-10 on your revenue.