Achieving Strategic Objectives with Enterprise Performance Management
Every day, hospitals work to define and execute strategies that will help them improve patient care and enhance their financial health. However, their business processes are often fraught with manual tasks, complicated spreadsheets and disconnected communication methods. This can lead to great inefficiency, which can significantly impede and negatively impact a hospital’s ability to achieve its critical business objectives. Learn from Joe Scott, president and CEO of Jersey City Medical Center, as he shares how Enterprise Performance Management has helped his organization successfully execute and sustain the enterprise-wide behavior changes and performance improvements required to achieve their strategic goals.
In this webinar, you’ll learn how to:
- Create a performance-driven culture of accountability
- Improve enterprise-wide and department-level visibility and alignment on strategic goals, targets and initiatives
- Monitor the execution and impact of strategies and initiatives from a centralized, standardized system
- Assign and manage employee accountability and resource allocation
- Cascade and track the execution of best practice playbooks and action plans deep into the organization
- Eliminate execution and performance gaps to achieve your hospital's business objectives -- faster and with better outcomes
Patient Access provides critical real-time analytics information during the patient registration and payment clearance processes. With intuitive dashboards and simple step-by-step checklists, front office staff are able to accurately estimate patient cost, improving pre-service collections and reducing back end denials.
Performance Management combines robust analytics with action planning, resource assignment, progress tracking and performance monitoring—all in one closed-loop performance improvement system—to ensure the organization is on the same page at the same time, working toward the right goals and achieving the best possible results.
The powerful Population Health analytics tool provides unmatched insight into understanding high-risk patient populations. By aggregating data on costs, quality and efficiency measures across multiple sources, it proactively identifies gaps in care and segments at-risk populations, cutting clinical costs and ensuring viability in a fee-for-quality system.
To ensure your financial viability, you need insight into the revenue cycle so you can boost cash collections, reduce bad debt, stop denials, enhance productivity, and guide business strategy. Business Office provides the analytics you need to identify revenue bottlenecks and manage reimbursement trends so you can focus your resources on what matters most: providing quality patient care.
By 2020, fee-for-value reimbursement is projected to represent 83% of your revenue. Clinical operations will become vital to your bottom line. It is at the mid-cycle—the point between patient access and the business office—where improvement initiatives will have the greatest impact. Revenue Integrity gives you complete visibility into documentation and coding performance—and that of your peers. So you can quickly spot opportunities to improve revenue capture, minimize audit risk, and measure and monitor the impact of ICD-10 on your revenue.