Patient Access Intelligence

Solution Center

Reduce bad debt. Improve patient satisfaction. Simplify the patient access process.

Core Drivers of Value

  • Reduce bad debt by 10%
  • Increase pre-service cash collections by 30%
  • Reduce errors and avoidable denials by 40%
  • Increase Medicaid reimbursement by 3%
  • Improve patient financial experience

Solution Overview

MedeAnalytics Patient Access Intelligence (PAI) is a web-based workflow solution that combines real-time intelligence during the patient registration and financial clearance process with robust performance analytics. Directly integrated into the registration systems of both hospitals and physician practices, PAI leverages a variety of third-party data sources and predictive modeling techniques to appropriately segment patients prior to service and prompt registrars with the appropriate actions using customized business rules and logic.

img
Real-time registration work list (click to enlarge)


img

Registration Performance Analytics (click to enlarge)

Patient Access Intelligence Workflow

A single, integrated, front-end solution designed to streamline the financial clearance processes and automate fragmented patient access workflow in real-time.

  • Role-based real-time workflow
  • Real-time accuracy checking
  • Insurance and authorization verification
  • Patient payment estimation
  • Demographic validation
  • Medicaid and charity screening
  • Financial counseling workflow
  • Full performance Analytics , including; accuracy rates, completion rates, efficiency rates, and improvement trending

Front-End Revenue Cycle Transformation

Transforming the front-end revenue cycle requires process improvement, behavior change and work optimization at the staff level. The Patient Access Intelligence technology solution is supported by MedeAnalytics’ business consulting services to ensure that best-practice workflows and scripts are “hardwired” into the daily processes of scheduling, pre-registration, registration and financial counseling staff. This unique combination of web-based workflow technology and healthcare consulting expertise constitutes a proven approach for achieving a high-performance revenue cycle. Clients using PAI have consistently reduced bad debt, increased point-of-service cash and improved patient satisfaction.

White Paper: Strategies to Increase Self-Pay Collections
Click to download this white paper
White Paper: Best Practice Solutions for the Emerging Front-End Revenue Cycle
Click to download this white paper
Learn more about Patient Access Intelligence
Click to download the data sheet

"We have seen a 25 to 30 percent increase in cash flow over the last nine months using the Patient Access Intelligence solution and a reduction of errors on the back end in our patient financial services department."

- Jon Giese

Chief Financial Officer

Simi Valley Hospital