As part of our continued commitment to improving the client experience, we recently launched the inaugural Payer Innovation Exchange, a community of health plan leaders who use data analytics to achieve their important objectives. This program enables members to preview new solutions from MedeAnalytics, offer insights and opinions on new capabilities, and influence product direction and feature prioritization.
On May 22-23 in Dallas, we held our first in-person meeting. The meeting gave members the opportunity to discuss industry challenges with MedeAnalytics leadership, explore opportunities to address those challenges, and engage with peers to exchange ideas and best practices.
The two-day meeting agenda included:
- Opening remarks from CEO Paul Kaiser
- MedeAnalytics product strategy overview from Chief Product Officer Scott Hampel
- Product line roadmap reviews on all payer solutions and the MedeAnalytics platform from subject matter experts
- Client support strategy discussion from COO Neal Schwartz
- Member discussion and feature prioritization voting
- A tour of the new MedeAnalytics headquarters
- A dinner and cocktail event
The initial meeting was very well received. One member said, “I enjoyed the thoughtful dialog and voting process. It’s incredibly beneficial to know what is on your roadmap. I was happy to hear that your roadmap aligns very nicely with our roadmap for deliverable, actionable analytics.”
Another said, “For the first Payer Innovation Exchange meeting ever, I believe it was a great event and well worth my time. It was great to have insight into the development plans within the different categories and to have the opportunity to weigh in on what is most meaningful and valuable to us. It was also great to network with other clients.”
The group will meet in person twice a year and remotely twice a year through facilitated webinars.
In general, members look forward to seeing how their thoughts and opinions will shape their data analytics solutions. If you’re a MedeAnalytics payer client and want information about becoming a member of the Payer Innovation Exchange, contact your account manager.